Management Policy

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Category Violation Detail Restriction
Misconduct Any type of offensive behavior including the use of inappropriate language, insulting others based on physical characteristics, etc.
  • 1st: 1 day suspension
  • 2nd: 5 days suspension
  • 3rd: 7 days suspension
  • 4th: 10 days suspension
  • 5th: Permanent suspension
Harassing or interrupting the gameplay of others in any way.
Intentionally interrupting the gameplay of other players or the game operation of the company.
Spreading unconfirmed information, violating public morality, or the operation policy in any format
Impersonation Impersonating a GM or a company employee to provide or attempting to provide oneself or others with proprietary benefits.
  • Universal: Game information adjustment
  • 1st: 30 days suspension
  • 2nd: Permanent suspension
Fraud Appropriating or attempting to appropriate others to solicit tangible/intangible outputs, including game items, in-game currencies, etc.
  • 1st: 5 days suspension
  • 2nd: 7 days suspension
  • 3rd: 10 days suspension
  • 4th: Permanent suspension
Use of Inappropriate Names Using a name that may arouse any discomfort including swear words, offensive terms, harassment, etc. violating operation policy in general.
  • Universal: In-game name will be changed by the company
  • 1st: 1 day suspension
  • 2nd: 5 days suspension
  • 3rd: 7 days suspension
  • 4th: 10 days suspension
  • 5th: Permanent suspension
Paymenet Process Abuse Taking advantage of any sort of exploitation regarding payment cancellation or refunds.
  • Permanent suspension
Abusing System Errors or Bugs Intentionaly taking advantage or abusing any type of error or bug that may cause serious influence to the game, system, or game operation. (Minor)
  • Universal: Game information adjustment
  • 1st: 3 days suspension
  • 2nd: Permanent suspension
Intentionaly taking advantage or abusing any type of bug that may cause a major effect to the game, system, or game operation. (Major)
  • Universal: Game information adjustment
  • 1st: 15 days suspension
  • 2nd: Permanent suspension
Abusive Behavior Continuously and repetitively causing negative influence to the game using certain methods. (Minor)
  • Universal: Game information adjustment
  • 1st: 3 days suspension
  • 2nd: 30 days suspension
  • 3rd: Permanent suspension
Continuously and repetitively causing negative influence to the game using certain methods. (Major)
  • Universal: Game information adjustment
  • 1st: 15 days suspension
  • 2nd: 30 days suspension
  • 3rd: Permanent suspension
Real Money Trade Attempting to trade tangible/ intangible game outputs with real money or advertising the trading platforms in the game.
  • Permanent suspension
Trading/mediating a trade of game items, in-game currency, accounts with money, or real goods & services.
Use of illegal Programs Unauthorized modification of the program or using/distributing the service of the company with the unauthorized program modification.
  • Permanent suspension
Changing the client/server/data(packet) without the consent of the company.
Account Theft Creating the account by appropriating or stealing the personal information of others.
  • Permanent suspension
Disrupting gameplay by using the account of others.
  • Permanent suspension
Using payment process of others without their consent to purchase tangible/intangible game outputs.
  • Game information adjustment or permanent suspension
Disclosure of Personal Information Leaking or infringing the personal information of others without a consent.
  • Permanent Suspension