Greetings from Homerun Clash.

We sincerely apologize for the inconveniences that may have caused due to the following issue occurred after the v4.12.0 update.

As we have notified you earlier, the issue regarding Ad Free Pass has been resolved and those who had suffered from the corresponding issue have been compensated.

Also, if you have purchased both “Old” and “New” Ad Free Passes due to this issue, we will be happy to help you with the refund procedure through our customer service center.

Moreover, all technical measures have been completed with the known issue regarding login buff rewards and those who were temporarily unable to access the game will now be able to play the game as normal. We are very sorry for any inconvenience that may have caused while fixing this issue.

Once again, we deeply apologize and ask for your king understanding of this matter after the v4.12.0 update. We will work our best to provide you with a better gaming environment in the future.

Please check your mailbox to receive the following compensation that we’ve prepared with our heartfelt apology.

■ Compensation :Artifact Card Bundle(6) + SLUGGER'S CHEST
■ Expiry : Oct. 7 14:00 ~ Oct. 14 14:00 (UTC)

We will do our best make Homerun Clash more exciting and more challenging than ever.
Thank you